[Resolved]  Oyo Rooms — Refund not received after so many months

Address:

9TH FLOOR, SPAZE PALAZO, SECTOR 69, Gurugram, Haryana, PIN: 122001

I booked OYO rooms from official website on 4th October and paid ₹21123 in advance for 23 nights stay (lunch included) from 9th October-2022 to 1st November-2022. Then on October 16 I initiated a request to shorten my booking through customer support and my checkout date was 18-Oct-2022. For the same I got an acknowledgement mail from OYO that OYO has received my request. I checked out from the hotel on the mentioned date 18-Oct-2022 as discussed with support. After few days I contacted customer support to check further progress and refund related queries. They told me my ticket is in progress and I would get the refund after the check-out date as it is an automated process which would take time. I contacted Oyo many times and after many unsuccessful attempts i could manage to speak with their customer support and received acknowledgement email about refund of ₹14294, but after 7-14 working days(according to oyo) i didn't get my refund back. Please help me. Thanks!