Oyo Rooms — Refund Not Received After Waiting For So Long

Pisces24

from Mangalore, Karnataka

Oct 4, 2022

Website:

oyorooms.com

My name is Najma and I did Book a room through OYO on 17 September night and I did cancel the booking very next day due to some unfortunate circumstances. I did cancel the booking on 18 September 7.30 AM . So I'm eligible for full refund. It's showing that they have approved my refund. But i still haven't received my money back. I paid through Google pay. I really need my money back today itself. I'm really afraid that I lost the money. Please try to understand my situation and provide me with refund as soon as possible.

My booking ID : AD3J6417

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OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2022

OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO

Oct 06, 2022

Updated by Pisces24 I'm really sorry to say that OYO ROOMS CUSTOMER CARE is really dissatisfying. I have raised my problem through chat, call and email countless number of times and they are still not resolving my issue. It's really disappointing. It's past the 48 hours which they asked me to wait and they'll resolve the problem. It's past 3 days. Still no updates. Really disappointing. Please give my money back OYO !

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Comments

Pisces24

from Mangalore, Karnataka

Oct 6, 2022

I'm really sorry to say that OYO ROOMS CUSTOMER CARE is really dissatisfying. I have raised my problem through chat, call and email countless number of times and they are still not resolving my issue. It's really disappointing. It's past the 48 hours which they asked me to wait and they'll resolve the problem. It's past 3 days. Still no updates. Really disappointing. Please give my money back OYO !