[Resolved]  Oyo Rooms — Refund not received: Aman Kabra

I was supposed to be given refund of INR 1330.36 on May 25 as agreed by the customer care representative over a recorded call. However, I still haven't the received the money till date (July 11). Despite countless emails and social media escalations, I am just being told that the refund has been initiated and to wait. They are not even providing the transaction reference number. This is completely unacceptable. I have tagged Ritesh Agarwal, their CEO, however it's like screaming in front of a deaf audience.

I just know one thing: I am not going to sit quiet till I get my money back. If needed, I will take legal actions.
Was this information helpful?
No (1)
Yes (0)
Aug 12, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2022
OYO Rooms Customer Care's response
Hi Aman, we at OYO are here for you. Please share your booking details so that we can get it checked and get back to you. ~Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information