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Oyo Rooms — Refund not received and it's more than the expected date I was told

It's been 24 days already and I still haven't received my refund on my the booking id WA6M8740.
I have tried reaching out multiple times but to no avail. Each time I was connected to the service department it ends there and nobody even picks up the phone in the service department and this is not the 1st time.
I would like to have my refund back as soon as possible.
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Comments

Hi, thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you.~Team Oyo
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I still didn't get my refund from oyo.

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