[Resolved] Oyo Rooms — Refund not received even after 1 month of refund initiation

[Resolved] Oyo Rooms — Refund not received even after 1 month of refund initiation

N Nabinsha J M Oct 23, 2022 Dec 17, 2022 This thread was updated on Dec 17, 2022

I have a refund for my booking ID GPKE8659, which was initiated on September 24th. I have not yet received the refund. It's been around a month since the refund has been initiated. Each time I call customer care they offer me a call back and I never get the call back. I feel cheated by this attitude from OYO. I have been assured a refund before making payment at the hotel and now OYO is not responding to my emails. I really feel mistreated by this attitude of giving me no response after taking my money. Ticket ID: [protected] Booking ID: GPKE8659 Was this information helpful? No (0) Yes (0)
Mar 23, 2023 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 17, 2022 OYO Rooms Customer Care's response Hi, our team tried connecting with you multiple times but there was no response. Please help us with alternate details or a feasible time to connect with you asap.~Team Oyo Verified Support Dec 17, 2022 OYO Rooms Customer Care's response Hi, as checked, we worked on your concern raised and have sent you the needful resolution over the mail. Let us know of any other assistance. ~Team OYO
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