[Resolved]  Oyo Rooms — Refund not received even after 2 Months

I booked the prepaid hotel booking through booking ID UYZ50874 on 22 December 2022 however, while at the time of check in hotel manager decline to give me access to the property citing that OYO does not give them their share of the revenue and embezzles all the booking amount with them only. It was very dark outside so spoke to OYO manager regarding this then they said they will refund my prepaid booking amount within 14 working days and I can take the room at my own (paying in cash for the room). It is already more than 2 months since OYO reject my prepaid booking and still waiting for the refund amount.
I also heard every other OYO customer citing this problem (not refunding the cancelled booking's amount).
In this way I don't think OYO will sustain for long.

Kindly refund my amount.
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Mar 16, 2023
Complaint marked as Resolved 
Now refund have been issued by OYO. Thanks to consumer complaints platform - within 7 days got the refund, otherwise OYO customer executives were strolling me for 2 straight months (kept me waiting for 1 hour on the calls various time).
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Monu, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~ Team Oyo
Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest.

Team OYO
This company is a fraudster! why is it operating till date after doing so many frauds and taking the money of people in the name of discounts and not refunding back... pathetic customer service

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