Oyo Rooms — refund not received for cancelled booking id miqv1792

SMU03280

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi
As already informed by the call immeidately that we have not done any early checknin the oyo room persons fruadently entered as early check for booking id miqv1792, which is their mistake and we have requested the customer care person to cancel and refund but he did not listen to our request. You yourself has entered as early check in and we have not done any check in and not used any service of that hotel.
We have filled a complaint in the consumer forum of the fraud act by oyo.

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OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2019

OYO Rooms Customer Care's response We understand the concern here. Please be assured, our team has the relevant details and will update you with the progress.

Team OYO.

Sep 07, 2019

Updated by SMU03280 Even they are giving same automated replies in twiter also .
They are not refunding

Sep 07, 2019

Updated by SMU03280 When will we get the refund every where everyone talking about oyo not refunding money to customers.
When will we get refund for unused and cancelled booking id MIQV1792