Oyo Rooms — Refund not received for order ID AJ059015

I had cancelled my Oyo booking on 13th Oct.. and was told refund will be given within 7-14 working days.. it's been more than 14 days now.. and i haven't received any refund from them. When am reaching for customer support they are least bothered. They listen to the problem and put me on hold for 25 mins and hung up the call from there end. Such unethical practices are followed. Frustrated to the core. I have attached order ID and ticket ID for your reference.. please look into it.

Order ID : AJ059015
Ticket ID : [protected]
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