[Resolved]  Oyo Rooms — refund not received for the early checkout

I was a regular oyo customer from past 2-3 years. But recently we have observed couple of issues with oyo facility that i availed. One of them was for the stay in hotel lagoom comfort (Oyo 10984 capital o) in goa (Booking id : etvy0563).
Initially i booked oyo for 5 days i. E. From 21st oct to 26th oct. Due to family emergency, i needed to leave the mentioned place and return home immediately.
Hence i called oyo customer care about the mentioned situation, for which i was assured that one day extra charge will be applicable and remaining refund of 3 days (23rd oct to 26th oct) will be provided immediately.
I have also received the mail from oyo for the refund on 22nd oct. We early checked out on 22nd oct from oyo 10984, but we did not receive any air tickets. So we booked another oyo hotel from 22nd oct to 23rd oct nearby and returned to mumbai on 23rd oct.
On 25th oct, i called up again to oyo customer care regarding the refund, which i was assured that the refund will be provided after the acutal checkout date i. E. 26th oct 2019.
After 26th oct, i called multiple times, but every time i got a response that the manager will respond immediately. But i received call from oyo manager only once, for which he asked for documents (Medical documents and air tickets), which i provided immediately. After that also i called multiple times, but no response time. Every time person hung up the phone for almost an hour and no response received at the end.in one case the person even told us that person did not early checked out from the mentioned hotel. If same is the case, how come check-in in another hotel and early air tickets will be done.
Now it is really embarrassing and disappointing to call again and again for the mentioned refund of amount. This has forced me to do the consumer compliant for the mentioned problem against oyo rooms.