[Resolved] Oyo Rooms — refund not received in bank account

[Resolved] Oyo Rooms — refund not received in bank account

A amit261287 from Gonda, Uttar Pradesh

Oyo rooms name: oyo 6801 hotel shri sai international Booking id: ceyb0982 Checkin denied by hotel Continoulsy following up with oyo since 19/07/2019 over call email. As per oyo, they have issued the refund of amount inr 828 to bank account. But the same has not been credited back to my account Bank has no info about incoming transaction and asked me to check with oyo. Thinking of filing a case in consumer court now..! Can i expect any help from this platform Was this information helpful? No (0) Yes (0)
Oct 10, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 05, 2019 OYO Rooms Customer Care's response Hi Sir, We really regret the inconvenience caused to you. Oyo Hotels & Homes strives to serve its customer with the best and hence, such an incident is very unfortunate. We have escalated your concern to the respective team and they will get in touch with you soon. Feel free to reach out to us in case of any queries. Regards, Team Oyo Verified Support Sep 09, 2019 OYO Rooms Customer Care's response As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy
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