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[Resolved]  Oyo Rooms — Refund not received in bank account even after OYO is showing status as refund transferred

Address:325, Spaze I Park, Tower B, Sohna Road, Gurgaon NA India 122002
Website:oyorooms.com

The hotel manager cancelled my oyo booking saying rooms unavailable. Oyo initiated refund of Rs. 9879 and showed status as refund transferred successfully to original mode of payment. I HAVE NOT received any refund in my bank account yet. Called the customer care multiple times but calls gets disconnected after few minutes every time. This seems to be an ongoing fraud by OYO as multiple customers have registered complaints.
Booking Id: RJZ44849
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Aug 30, 2023
Complaint marked as Resolved 
I complained in twitter marking @riteshagar @oyorooms @zeenews @aajtak @republic_bharat and then they replied. Got my money after 4 days from the date they showed status as refund transferred successfully. Pathetic experience. Never using OYO again.
OYO Rooms customer support has been notified about the posted complaint.
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Comments

Hi Ujjayan, as checked the refund was successfully processed from our end on 26th Aug'23 at 7:12 pm with reference no.[protected] . Please check with your bank if the refund is not reflecting in your account. ~Team Oyo
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I got my refund back after 4 days. It was showing status as refund transferred successfully from the first day itself, while it actually got credited after 4 days. This causes panic. I had also complained in twitter which might have helped.
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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