Oyo Rooms — Refund Not Received in my account

Oyo Rooms — Refund Not Received in my account

K khushisahay Apr 25, 2023 Apr 25, 2023 This thread was updated on Apr 25, 2023

I booked my hotel from OYO Rooms for April 28 2023 but i cancelled that on 24th April 2023. The app shows that they have initiated a refund but it is not reflecting on my account. I tried to call OYO a lot of time but they didn't tried to resolve my issue. Everytime they are transferring my call to an automated call or they are just putting me on hold. My Booking ID is SJD64137. Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Apr 25, 2023

Verified Support

Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Apr 25, 2023

Verified Support

Hi, as checked, we have processed your request for a refund from our end. It takes 7-14 working days (excluding Saturday, Sunday and bank holidays) for it to reflect in your account. In case of any queries please feel free to reach out to us.

Team OYO