[Resolved] Oyo Rooms — refund not received oyo

Girish Tharwani

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411028
Website:	www.oyorooms.com/total-holidays/india/bali-by-air-ex-mumbai-tour-package-44653/?gclid=CjwKCAjwmdDeBR

Hi,

I booked a bali trip with oyo holidays and paid 5000 rs for initial booking. After that, they cancelled my booking stating that it's out of there budget however now they are not picking up any call and refund is not credited since a month.
My booking id is pkg-bjka5483 and booked a package with vishal tamang and number is [protected]/[protected].

Kindly do the needful.

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Dec 1, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

OYO Rooms Customer Care's response Dear Guest, We apologize for the trouble caused. Our concern team will get in touch and assist you shortly.

Regards
Team OYO

Verified Support

Oct 30, 2018

OYO Rooms Customer Care's response Dear Girish,

Our team contacted you and shared the details of the refund. Please feel free to reach out to us for any other assistance. We assure you we'll take care of your future stays.

Regards,
Team OYO