[Resolved] Oyo Rooms — Refund not received (QUERY NOT RESOLVED) BOOKING ID - WYMX0435 Ticket ID: [protected]

Sohum88

from Muragacha, West Bengal

Aug 30, 2022

Website:

oyorooms.com

Ticket ID: [protected] (As Per Oyo) Resource ID: WYMX0435 | Resource: Booking Ticket Type: SIG Escalations
It's going to be a month since I have not received my refund. No support from customer care. There were two refunds as promised, one I received. One is still pending. What should I do so that I get my refund back? No email reply from customer support. No call support. 30 mins I keep the call on hold until it gets disconnected. There were two refunds 2895 and 3015. Rs2985 has been received and Rs3015 is pending Both were initiated on the same day yet I have not received it

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Oct 1, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2022

OYO Rooms Customer Care's response Hi, we understand the trouble you are facing and we are as unhappy as you are. We have your details and we are going to make it right for you. Please share your booking id with us. ~Team Oyo

Aug 31, 2022

Updated by Sohum88 My query has been responded and successfully solved I have been promised to get back my refund within 7-14 working days by Sagufa Parveen.
Thank you so much for a fast response

Verified Support

Aug 31, 2022

OYO Rooms Customer Care's response Hi, as checked, we have processed your request for a refund from our end. It takes 7-14 working days for it to reflect in your account. In case of any queries please feel free to reach out to us.~Team OYO