[Resolved]  Oyo Rooms — Refund not received till date

Address:	Plot No. CK 140, Sector 2, Salt Lake, Kolkata
Website:	www.oyorooms.com

For my booking ID MRMS9543 (Amount- ₹1221) with OYO rooms at OYO Flagship 8632 Rathi Kunj for check-in on 2nd October and checkout on 3rd October, when I arrived at the location of the hotel, the hotel was nowhere to be seen. Hence I called the property number which was given to me via WhatsApp from OYO. The property owner receives the call and tells me that there is no property at that location and that it has been sold. Even he was shocked to see that OYO had taken a booking for a property that did not even exist. I have been calling OYO customer care for the last 3 days but to no avail. All they are doing is transferring my call and not resolving my issue and giving me my due refund immediately. OYO has been continuously for the last 3 days been transferring my calls and not giving any heed to my refund requests. Kindly request to please help me to get my money refunded immediately. After constantly calling them on the customer care, all they could do was cancel my booking but i still have not received any refund of the same.