Oyo Rooms — Refund not received to Original Source Account for Booking ID # XTWU5666 and RSUA5838

Hi Team,

The above subjected booking were cancelled on 5th Nov'22 and till date I have not received the credit to my original source account.

Please find Ticket # which Were raised and I was always assured by your team and your Supervisor (Sangeeta, Anuj and Daler Singh) that it will come to your source account in 24 to 48 hrs.

Ticket # [protected], [protected], [protected], [protected], [protected]

Above are all Ticket # which were raised by your team but till date no solution has come out.

The money is reflecting in OYO Rupee ₹13564.00 - I don't need this money there, I want this money back to my source account

This has been going on for a month now, I need a resolution on this matter ASAP or else I will move to the next level - that is to the consumer court

Regards
Murtuza Rajpurwala
[protected]