[Resolved]  Oyo Rooms — Refund not reflected in my account

I had to cancel a booking due to certain reasons and it was within oyo’s refund policy. The refund status is showing confirm, but it is not reflecting in my account.

The booking id is WK3M1340

Kindly look into this and provide resolution
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May 20, 2022
Complaint marked as Resolved 
Resolved
OYO Rooms customer support has been notified about the posted complaint.
May 18, 2022
Updated by Utksriv
I aksed customer care for a transaction reference number, and they provided me with the transaction id of my payment to oyo, and not the refund

Verified Support
May 19, 2022
OYO Rooms Customer Care's response
Hi, thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you.~Dia
Verified Support
May 21, 2022
OYO Rooms Customer Care's response
Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO
Complaint comments 

Comments

Hi.i have the same issue.how long has it been since this happened for you?
Out of curiosity, has your issue been resolved, because I'm facing the same problem and have raised a complaint already. If yes, how long does it take?

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