I had booked OYO rooms for 4 nights, from 21/09/22 to 25/09/22 to Jaipur. Booking was done on 20th August 2022 with booking ID MB8P1325 and I have Paid them Rs. 2592 through Credit Card. But when I called to the hotel the hotel for confirmation, the hotel guy/owner told I will not accept the booking we have closed working/associated with OYO. I had to cancel the booking within 10minutes of booking. When I tried to call OYO Customer Care for my all refund through there booking number every time they told me this is booking department not service department and connect my call to there IVR system and they will let me know the status of refund. Now the application shows refund has been successfully processed but money has not yet reflected to my Credit Card. I am facing lots of problem through OYO. I have attached Screenshot of my booking and transaction ID and Hotel name/ID. I am the only person working for my family and booked a hotel at Jaipur due to my brother admission. I know this amount is very less but it matters a lot for me. Credit Card Transaction ID[protected]
Please, this is my kind request to you!
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