Oyo Rooms — Refund not yet initiated even after 14 days

I made a booking with Oyo ( Booking ID: NH[protected] & PNR: [protected] ) and paid full amount for a room in Anjuna INN, Goa ( OYO 84062 ) from 28 Oct 2022 to 30 Oct 2022. When we reached the hotel for Check In, the property owner denied our booking due to unavailability of rooms and we called customer care for alternate option, after wasting of 5 to 6 hr in goa, we got shifted to another property by the executive and we made the extra payment for the stay so we went there to check In, they also denied our booking due to unavailability of rooms and we wasted almost one day in goa without rooms so I am extremely disappointed with the service provided by the company and we raised our complaint along with compensation and shared all the billing details for their reference but still the amount not yet credited to my account even after 14 days. Our two bookings made by the Oyo executive were denied by property owner even after making the full payment and we are like struggling in goa for a stay.