[Resolved]  Oyo Rooms — Refund Not Yet Received

I made a booking through OYO, booking ID(CGT05200) For Stay From 13 July to 14 July,
I was refused my stay when I reached the hotel and oyo support team couldn't accommodate me in another hotel too. I was standing in the road for nearly 2 hrs and was helpless, It was such a horrible experience, After this, I was waiting for my refund I'm not even expecting any compensation, Just a refund of the amount which I Paid for the booking, They are testing my patience here the full amount I paid was 545 I received only 219 rupees when asked the customer care people said the remaining amount will be credited soon, it's been more than 14 working days from the date of booking still I'm yet to receive my refund (the amount which I Paid and not your company money) . I'm frustrated to the core. Oyo rooms customer care don't even transfer calls to the refund department, it simply gets disconnected .
Was this information helpful?
No (1)
Yes (0)
Sep 6, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO
Verified Support
Aug 04, 2022
OYO Rooms Customer Care's response
As checked, our team has connected with you for your assistance and addressed your issue. Please do write us back for any further assistance. ~Team OYO
Complaint comments 

Comments

No action taken.. It's been a month, And it's been 4 days since I shared by bank details for the transfer of the remaining amount, still didn't receive the refund.. How long will It take still to issue the refund ? Don't try to fool me, transferring through NEFT Won't even take an hour.. Above all not picking my calls when contacting the refund department..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information