[Resolved]  Oyo Rooms — Refund Not Yet Received (Pending for 3 months now)

We had made a bulk booking in July 1st Week, and then a couple of days later cancelled it as the hotel was not upto the mark.
Oyo customer service confirmed a refund of INR 13, 500. However, even after 3 whole months the money has not been credited yet.
We don't receive any reply on the emails either.
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2021
OYO Rooms Customer Care's response
Hi,

We apologize for the inconvenience caused. Kindly help us with your booking id, so that we can assist you in a better way.

Regards,
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information