[Resolved]  Oyo Rooms — refund of amount paid denied check in

Hi booked hotel oak ridge in gangtok. At time of check in hotelier denied check in showed rooms which were filty. The floor was broken leaking water in bathrooms. The distance between next building was so near that anyone can hop in from windows. Hotel owner was so rude that he denied serving breakfast and dinner even after paying entire amount.
Booking confirmed - oyo 17068 hotel oak ridge retreat, booking no. Gybl6975.
Total amount paid 9063 and they don't have even courtsey to call back their customers for what problems they faced