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OYO Rooms

Oyo Rooms — Refund of Booking Amount and Cooperation

Address:DP Block, Sector V, Bidhannagar, West Bengal 700091

I made a booking on 3rd Oct 2022 with Booking id - KMH04242 & made a payment of rs 238 through Paytm, but due to the room not being available from the hotel side booking was canceled by the customer support team & I was told that refund will be initiated, but till now I didn't get any refund & also not able to connect to refund desk, also the customer support team cut the calls every time.
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Comments

Dear Sourav,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO
Reply
Hi Sourav,

Our concerned team tried calling multiple times, but couldn't connect with you. Please share a feasible time or an alternate number so that we can connect with you and resolve your concern.

Regards,
Team OYO
Reply
Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest.

Team OYO
Reply
sourav112's [Complaint's author] reply, Mar 24, 2023
Hi Team,
I didn't get any call from your side, If you are facing an issue with the number then I'm providing my alternate number so that you can connect with me.

Regards,
Puja Ghosh
sourav112's [Complaint's author] reply, Mar 24, 2023
My alternate Number is - 6295506953

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