[Resolved] Oyo Rooms — refund of money for yseo0698 | |||
Booking ID-YSEO0698 1. Room readiness, cleaning of room waited more than 30min in mid night on prepaid rooms. 2. TV not working 3. Breakfast not available in hotel so they served Poha jalebi in the name of breakfast. 4. On raising issue on OYO rooms they said a refund will be provided to you for the problem you faced. 5. Now OYO rooms is closing complaint without resolving it. Was this information helpful? | |||
Jan 14, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 06, 2018 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard. Regards Team OYO Verified Support Dec 08, 2018 OYO Rooms Customer Care's response Dear Guest, We believe our concern team contacted and communicated the needful. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.Regards Team OYO | |||
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