[Resolved] Oyo Rooms — Refund of money not able to reach hotel due to road blockage occur due to accident
P
Piyush Arya3
from Powai, Maharashtra
I had made booking on 12december with id EJTP5564.. I am not able to reach hotel because of massive accident on main road between trucks due to which road get blocked and huge traffic occurred for hours because it is one way road only.after waiting for hours i decided to return back to my home soo i cancelled booking because road to orcha had been blocked ..it was not my fault i am not able to reach hotel.. I have made booking on 12 December at 11am only I want refund of money
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Aug 13, 2021
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2020
OYO Rooms Customer Care's response Hi Piyush,
We are extremely sorry for the inconvenience you had to face.
In regards to your concern, our team has tried to provide you with the best possible solution. Please consider this case to be an exception and therefore assure you a hassle-free stay in the future.
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