[Resolved] Oyo Rooms — refund of money taken

[Resolved] Oyo Rooms — refund of money taken

S Surbhi28 from Delhi, Delhi

I have booked om shanti guest house on 19.7.2019 through debit card during my visit at kolkata. On reaching hotel i asked them to give me the room as per facilities. They said that they have no room left, and ask them to cancell my booking or pay more. I cancelled my order but ask for refund, but i didn't get it till now. Please kindly refund my booking amount. I feel that i have made mistakes by booking the hotel through oyo. Was this information helpful? No (0) Yes (0)
Aug 28, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 22, 2019 OYO Rooms Customer Care's response Hi Surbhi, we really apologize for the hassle that you had to go through. We regret the same and would love to assist you regarding this. We would request you to kindly share your booking details with us so that we can look into your concern and assist you further. Regards, Team OYO
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