Address: | OYO 22703 Jee's Stay |
Hi oyo team,
Booking id :[protected]
I booked a hotel oyo property (Classic double or twin, quantity-02) in varansi, oyo 22703 jee's stay through agoda apps on 29 mar, 2023 for check in on 28 april and check out in on 30 april 2023 and made a complete payment of rs. 5775.71/; i also received confirmation that the hotel booking was completed via [protected]@agoda-messaging.com and receipt by agoda company pte, ltd dated 29 march, 2023. Both screen shot uploaded)
When i arrived at the hotel, they denied my reservation, stating that they did not receive my amount either from oyo or from agoda company. L was shown modified bill amounting rs 7197.13/ and made to pay all the amount without deducting rs 5775.71/ by the owner of oyo 22703 jee's stay. I was told by the jee's stay hotel owner that he will forward request to refund of booked amount and it will be credited in my account. But still i did not receive my amount to my account.
Please take appropriate action as deemed fit for refund my money, or i will have to file an official complaint with the consumer court for misleading/fraud to the customer.
Mobile no. Of jee's stay hotel-[protected],
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