Oyo Rooms — Refund of my booking amount on my original Mode of payment VIA UPI , after booking cancellation

Website:www.oyorooms.com

Dear OYO team,
I reserved an OYO accommodation room on November 20 at "and the booking ID SWG79913

I paid 2274 rs amount twice for the same booking ID and, but unfortunately booking was not confirmed, therefore I canceled it.

My money was refunded, and it is showing in OYO rupees which is not good way, I need my money from the original source of the UPI payment method.

I called the Oyo Support service team several times to request a return of my 2274 Rupees in the original form of payment via UPI .

However, they didn't help me get my money back.Even though I have contacted the OYO support team numerous times, it is quite upsetting that no one has offered assistance or resolved my problem so that I can get a refund.

This is a totally shameless experience

I'm hoping the OYO team would understand my request and refund my money 2274rs via the original payment method in UPI .

After the OYO team's request, I shared my bank statement details with [protected]@oyorooms.com. but after multiple followups, no one has responded the mail. I have Mail proof.

please refund my money in UPI asap.

If you would want to contact me, my number is [protected].
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Comments

Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO
pratikkr1's [Complaint's author] reply, Dec 14, 2022
OYO team,

My issue is not resolved, yet my money is not refunded in my bank Account.

Even no one has called me for a faster resolution... please take it on priority and refund my amount

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