OYO Rooms Complaints & Reviews

I made a booking through the OYO booking service number for 8/12/2022 vide booking id F91Q7402. After calling the reception and being told that I the rooms have been booked already and I wont be able to get one, i decided to cancel my booking for which i had already paid in full. I am trying to cancel my booking but the website shows that there is an error in fetching the details of my bookings and calling the customer care has been of no...

Hello Team,

Someone has booked the room on my name and used my email. I called to customer care OYO, but they went on hold for very long period.

It is booked at below address-
26 Hamidia Road, Lalwani Tower Opp. Dawa Bazar Near Old Bus Stand, Bhopal, Madhya Pradesh 462001, Bhopal

Booking details (ID: T9WP5235)

Please see the attached snaps

Please look into...

I had a booking at OYO Townhouse 100 Somani TC from 18th Nov to 21st November.
I had added a breakfast package to the stay and already prepaid for the same.
But upon reaching Hotel, they said they had no kitchen. So I contacted your customer service, and they said they will refund the breakfast amount after check out and the same was mentioned in the email sent by them.

Guess what, No Refund!

My...

I paid money, hotel staff said no rooms...

I had booked a room in oyo lukerganj allahabad on 4th of november.When the guest reached they told us there are no vacant rooms n shifted for the same twice.I made n number of calls regarding the refund of money but everytime they put a call on hold and then disconnect. Booking id[protected]...

My booking ID is UKYO8117. I have booked a hotel for 3 Sept. They said they didn't tied up with Oyo. And I asked for a refund. Still i haven't got my refund. Its been around 3 months. I am Continuously calling customer service. And there's no proper response. Highly disappointed with the service.

PFB the mail sent by oyo.

Dear Tamil Kanthan,

We acknowledge that we've received your request for...

Dear team,

On December 2, a room booking was done using my mail ID by some unkonwn person in hotel 'Capital O 22439 Ratna Forever' Udupi District, Managalore. I would like tp request to look into this matter as urgent basis or I will lodge a police complaint.

Booking ID : N8TZ6000...

I have completed a transaction through oyo and completed the payment as the money has been debited from my bank account and the booking has shown to be confirmed even. but when i cancelled the booking, it is showing payment failed and that my payment hasn't been recieved.
i have lost rs994 because of this scam

please look into this
Booking ID F89V3469...

I booked Hotel Krishna 700 oyo, Nagpur for ₹601 on 29 nov 2022 through oyo app but when i went to the property they said you have to give ₹1500 in total, then only they will provide hotel which i think so is clearly deficiency in service as well as fraud with customer. I immediately called to oyo customer support but instead of solving the problem they were trying to convince me to shift on some other property. Oyo really need to solve...

I booked a room on 1dec 2022
Booking date 26dec to 3jan
Booking id S5MS3423
After that i called hotel they denied my booking they said they sold out
Then i called oyo 12 times asked for refund
They continue disconected call doing fraud
They mentally harresd till 4 hours
Then i canceld from app they shoing refund successful but i hv not received money
I want my money so i can book another...

I was denied check-in for my booking (NSQQ3413). Hence the OYO support team cancelled the booking and refund was initiated but I received on partial amount on my credit card. So, the team again initiated a manual refund to my bank account on Nov 6 th but even after 20 days the amount was not credited. The ticket was closed and when I try the call support [protected] they are simply keeping me on hold and disconnecting my call. Below is the...

I am getting continuous bookings on my WhatsApp number that I haven't made from Oyo. On contacting the hotel (sunroof residency, faridabad), the staff abuses and threatens. Customer support doesn't provide any help. I am concerned that someone may use my contact details for inappropriate tasks that may compromise my safety....

I booked a oyo room and later on cancelled it because of hotel staff asking for more money for early checkin which is capped at max 30% as informed before by oyo team and hotel staff was behaving rudely and not listening. As per policy we can cancel the booking and get full refund.So I cancelled the booking.After cancellation I didn't recieved my money back. Tried reaching out to customer care and ticked was raised with assurance that within...

Refund - Not giving back and very poor customer Service

OYO one of the worst service provider and making customer frustrated.

For my Refund, I have been chasing from 10 days and they are not responding and keeping the call for long hours and then disconnecting.

I request you to take necessary action to make sure they are not playing with customer and their families

WORST SERVICE...

I booked oyo room booking ref no ( [protected] ) and I cancelled the booking I got rejected my bahrain visa
Then I got email from oyo booking contact number I try to call number not rechable and I send email also not responded email also

Please look into this matter and please refund my money ASAP
Regards
Majeed
[protected]
Majeed.[protected]@gmail.com...

Oyo Rooms — Refund issue regarding price escalation
R
Rameshpraveen
Sep 20, 2022
Nov 2, 2022
Mark as Resolved

I have booked and stayed in Oyo booking hotel for 6 days, before checking in I have been asked to pay extra amount due to escalation, i contacted customer service centre and they said either I can choose different hotel or stay in the same hotel paying extra money, after i checkout...

On November 19, 2022 I made a payment of Rs. 754/- to OYO hotels for booking a Hotel Room. However, No Booking ID was generated and No Booking Reference was given. I brought this issue to the notice of OYO Authorities by sharing the Payment Screenshot and Bank Statement showing that the amount has been successfully credited to OYO Axis Bank Account.
I spoke to my bank and even they confirmed the same that the payment has been credited...

This is regarding a complaint on the booking and refund issue. I have booked 1 rooms for the following days on 23rd NOV 2022 through OYO. Since my booking was confirm I reached on 24th called the property owner and they informed me that they have no confirmation from oyo regarding room booking So the booking was cancel and got a message that the refund is initiated from OYO executive. Kindly refund me the money as soon as possible as I need...

Hi Team/Friends,

I booked OYO room on 28/11/2022 in Aavas Inn Paradise, Mysore-570001 and I paid Rs 1823/- amount through phone pay to oyo.
and Booking got confirmed and i visited the hotel and receptionist said that "Local ID is not allowed" so that is reason i have canceled the booking and next i called to OYO agent he said within 24hrs you will get refund and still I did not receive any amount from OYO so please...

I booked a room via oyo in 11/10/2022, and paid amount of 919/- via phonepay, the hotel manager Don't give me room and they asked for extra money then i call oyo customer care and they cancelled my booking and said the amount of 919/- credited with in 14 days but till mow the amount not credited, i call customers care so meny times they are not response my call.plz help me...