Oyo Rooms — Refund of my booking in which property owner denied to provide room

Address:	Head Office Address 325, Spaze I Park, Tower B, Sohna Road, Gurgaon NA India 122002
Website:	www.oyorooms.com

Date of incident : 30/09/2022
Client No. : +91 [protected]
on 30-sep-2022 at evening 8-8:30 o'clock around contacted with oyo care support through hotline no., So booked a room and as i denied to pay the money but they said because of that your booking will not be confirmed so by staying on the call they send the payment link which is through google pay 357 INR. so then they provided the booking id which was also wrong "ZG9I9267" provided by Oyo call center agent
so tried after that to contact but non contactable and other agent told no booking has been done, further as he provided the property owner contact details as we contacted property owner they said we will not provide the room you can contact with oyo care support, so as they denied so we have to search another hotel and which takes alot of survival in the night and also which was at cost 1247 INR, so kindly check and do needful
Resolution i want : the whole amount should be refunded and also the amount which i have paid to another property as due to the inconvenience which i suffered due to OYO