[Resolved]  Oyo Rooms — refund of rent due to cancellation of room at oyo 572 due to non availability of rooms in that particular hotel

I have booked a room at oyo 572 at santacuz west on 8th sept, 2019. But when i had been to there along with my family, the receptionist at oyo572 said that room is not confirmed from the hotel end but it was confirmed from customer care nenter. I was shocked but some how managed to get accomodation at oyo573 at andheri west. As already i have made the full payment for the oyo 572 they said that refund will be made within 48 hrs. But even after 8days i have not received anything, hence i request you to make the refund at the earliest.