[Resolved]  Oyo Rooms — refund of security

Address:Gurgaon, Haryana

I was staying in your property oyo life grg 1382 since oct 2019. One fine day i got a mail from your side that we are closing this property and so you have to either move out or shift to some other property.

As per my job profile most of the time i am travelling around india and even on that day i was in kolkata and i have to come to gurgaon just because f you. This thing you can confirm for your stay supervisor also that i stay max of 5 days in a month.

However, a i moved out in some other private property on 7th december. Now, what i want is

My money of 7 days should not be deducted because it is not me who is moving out, but because of you i am changing the room. Moreover, my good amount of money is also spend due to shifting.
My security amount to be refunded within 3 days as i have already paid 2 months rent to another property because of you people


My booking id are – 53778 and 53773

Name – ankur gautam
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
OYO Rooms Customer Care's response
We have raised your concern with our dedicated team who is working on your case. Please allow us some time so that we can provide you with the appropriate resolution at the earliest. ~myra
Jan 09, 2020
Updated by ankurbabaji
How much more time you require
Verified Support
Jan 15, 2020
OYO Rooms Customer Care's response
Our team looked into the concern and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.~myra
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information