[Resolved] Oyo Rooms — Refund Order ID - RR6H2363

Suchitra Manik

Dec 29, 2021

Address:

Sion

As I had booked in OYO on 25th of Dec we receive a message your booking got cancelled after that we reach hotel he denied to check-in as the booking was full we tried to call customer care but didn't receive a response after that I connected someone she raised wrong booking id case what a person should do. Now I am mailing calling but nobody has answers of the same. They put the call on HOLD Is my money a waste.

Is this our fault the hotel person guides us to cancel and take the booking?

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Feb 25, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2022

OYO Rooms Customer Care's response Hi, we believe our concerned team has contacted and communicated the needful resolution. We assure you for a hassle-free stay experience in the future. Let us know if you need any further assistance.~Abhi

Verified Support

Jan 09, 2022

OYO Rooms Customer Care's response Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Vin

Verified Support

Jan 09, 2022

OYO Rooms Customer Care's response Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us.

Team OYO