[Resolved]  Oyo Rooms — Refund pending for early checkout

Address:

Gurgaon

Ticket ID: [protected]

I booked oyo property. Booking Id: L49H2152.
The moment I reached the hotel, it looked like a den o[censored]nlawful activity. I was travelling with my family. The room was dirty and the sheets looked like that someone just slept on it. So we decided to check out next day. Called customer service and they said that they will process my refund for 3 days. 1 day for me staying in that hell hole and another as per company policy. I agreed to it. Now, the hotel dint record my checkout. I called everyday. And the last agent asked me to call after 11th, because that was the day of my earlier checkout. I called. No answer. My calls are being disconnected by oyo agent. The hotel has not recorded mu checkout and my money is gone. Is Oyo here to run some prostitution racket ? From when did oyo started providing license to such cheapsters? And such poor customer service.
If i dont receive my refund within 3 days, I am gonna drag everyone to court and also to contact the police to check that hotel out.
Best of luck.