[Resolved] Oyo Rooms — refund process not initiated till now

akshay0171

from Jodhpur, Rajasthan

Address:

Jodhpur, Rajasthan, 342001

This is to bring in the notice about the poor customer care service from oyo and b2b and offset staff for making delay in refund for pathetic service and poor facilities provide. Have already lodged a complain ticket number is 15985667 to b2b but still there has been no response from oyo. Moreover the staff is blaming and putting things on each other and delaying the process.
Kindly look into this matter and solve this asap.

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Jul 13, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. We're getting this check for you.

Regards
Team OYO

Verified Support

Jun 04, 2019

OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Dk