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OYO Rooms

Oyo Rooms — Refund regarding denied check-in at hotel

I had booked a hotel through Oyo app, hotel named as oyo collection o Nirvana Residency (Booking Id- NXI11388) and I hade done the payment through Oyo app of rs 1348 but the hotel manager denied to accept that payment and I had to pay rs1348 again to the hotel manager to get a room after that I have tried to reach Oyo customer support through call and mail but I have not got a good response from them and my money back yet.
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Comments

Hi, we completely understand how frustrating it can be to encounter issues like these. We would want to assure you that we take this very seriously. We have forwarded your concern to our dedicated team, who will actively prioritize your case for resolution. ~Team Oyo
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Hi, we completely understand how frustrating it can be to encounter issues like these. We would want to assure you that we take this very seriously. We have forwarded your concern to our dedicated team, who will actively prioritize your case for resolution. ~Team Oyo
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