[Resolved]  Oyo Rooms — refund request for against hkst5962

Address:Chennai, Tamil Nadu, 600079
Website:OYO Rooms

Hi team,

My name is ragavan m and i have raised a concern many times that i need my refund for wrong booking raised by your oyo manager azar who is taken the booking date correctly from my end and booked it wrongly and he itself cancelled and promised me that he will get the refund amounting to rs. 7009/- but now i am getting the message that my refund request has been denied as per oyo policy, this is ridiculous and unacceptable the mistake has been happened from your side i need my refund back immediately if not i will sue you guys to the consumer court i have all the evidence that mistake has been happened from your employee side not from customer.

Awaiting for the positive result to windup the things.

Do let me know if you have any questions.

Regards,
Ragavan. M
[protected]
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Oct 29, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
OYO Rooms Customer Care's response
Dear Veera,

We are disappointed to hear about the bad experience you had. We have forwarded your concern to the relevant team and we'll investigate into the matter with sheer diligence. Be assured, we'll connect with you on the same.

Regards,
Team OYO
Verified Support
Sep 27, 2018
OYO Rooms Customer Care's response
Dear Guest.

As checked our team connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.

Regards
Team OYO
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