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[Resolved]  Oyo Rooms — Refund request not met!

I book a hotel on oyo for 18th till 21st may. Check in on 18th and check out on 19th may at 9:00 pm due to the hotel service and few issues. I call the customer care four times for refund for the remaining days. The first one ask me to be on line ( it takes 20+minutes and they cut off). My next call was met with a rude customer service and told me not to call. I call the third time, the guy on the line ask me my detail, and let me hold on the line for 11 mins and the phone cut off!! My last call was met with a guy who told me to hold on..it goes on for 7 mins and told me he will call back on my number!!!
Nothing get resolves! What kind of a service is this. My booking I'd is WPJZ7145
I want my refund back ASAP
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May 20, 2022
Complaint marked as Resolved 
Nothing done from Oyo so far
OYO Rooms customer support has been notified about the posted complaint.
May 20, 2022
Updated by John B Zo Why my complaint is marked as resolved where nothing is resolved!!!
Verified Support
May 21, 2022
OYO Rooms Customer Care's response Hi, we truly regret the delay. We have already raised your concern with right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you.~Team OYO
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Since it is marked 'resolved', Out of curiosity, has your issue been resolved, because I'm facing the same problem and have raised a complaint already. If yes, how long does it take?
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