Oyo Rooms — Refund scam

Oyo Rooms — Refund scam

A Anmol Kushwaha £ Apr 15, 2022 Apr 28, 2022 This thread was updated on Apr 28, 2022

I made a transaction for booking a hotel via oyo rooms on 7 april 2022with transaction amount of 1071 via gpay app but when i reach the hotel, the hotel refused my entry so I cancelled the booking on the same time it has been more than 14 working days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. Then whenever u try to contact Oyo customer support they didn't respond and they still not processed my money so kindly refund my money and solve my issue. Booking id-Z2372529 Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 18, 2022 OYO Rooms Customer Care's response Hi Anmol, this is not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO Verified Support Apr 18, 2022 OYO Rooms Customer Care's response We tried to contact you over a call but could not connect. Please share any alternate number or a feasible time to contact you. ~Team OYO Verified Support Apr 18, 2022 OYO Rooms Customer Care's response Our concerned team has tried to contact you regarding your concern but unfortunately couldn't. We have provided the needful over mail. We assure a hassle-free stay in the future. Feel free to get back in case of any other concerns. ~Team OYO Verified Support Apr 18, 2022 OYO Rooms Customer Care's response We believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance. ~Team OYO Apr 28, 2022 Updated by Anmol Kushwaha £ i still didn't receive any refund ammount ...21 days are over
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