Oyo Rooms — Refund status shows successful but money hasn't credited in bank account

Hello -

I canceled my booking with Oyo rooms and have a refund pending in the amount of INR 3212.0/-

The status on OYO says that the refund is successful but I haven’t received any money in my bank account. Tried calling their customer service but the IVR machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: RT408901
Check-in - 26th December 2022
Check-out - 29th December 2022
Booking status - canceled

Please help.

Thanks,
Himanshu Dubey