[Resolved]  Oyo Rooms — Refund status shows successful but money is not credited in bank account

Hello -

I cancelled my booking with oyo rooms and have a refund pending in the amount of rs 1106/-

The status on oyo says that the refund is successful but i haven’t received any money in my bank account. Tried calling their customer service but the ivr machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: XVB81402
Check-in - 25th July 2020
Check-out - 28th July 2022
Booking status - cancelled

Please help.

Thanks,
Himanshu Dubey