[Resolved]  Oyo Rooms — Refund still didn't receive

Website:OYO Rooms

I am frustrated by OYO people. First of all when I call customer care, in between of the call they disconnect it after they listen to query.
I have booked a room on 31st dec and cancelled it next day and when i called them they said that the whole amount has been refunded back to my account.

I kept searching for my money for atleast 20 days but didnt find it anywhere. Now today when i called them they are saying that give us sometime, we are checking and all. They also saying some transaction id number which when i told to my bank people they say that it is a wrong transaction id.

This is the worst thing i can expect from these people. I wanted my money back or else i need to take some harsh steps against you people.
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Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2016
OYO Rooms Customer Care's response
Dear Satpal, We extremely apologise for the inconvenience caused. We request you to please share the booking ID and our customer experience team will soon get in touch with you regarding this. We promise to deliver an amazing experience, the next time you stay with us. Thanks for your patience. Team OYO
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