Oyo Rooms — Refund still not got after a month..they are giving only false assurance

My booking id FVU13379..hotel denied my checkin due to tariff issues..they never accept Oyo bookings...i had to cancel my booking a day prior and it was showing 100%refund as per policy ..but it's been almost a month despite contacting them so many times they only give copy paste reply..i paid 456 and only 36rs was given in Paytm as refund..i had raised query with Paytm also and Paytm is saying Oyo has given services for the same which is not true..this is fraud please help
+2 photos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Aug 23, 2022
Updated by Amar Kakati
Whenever I call or message they reply as parrots that refund has been initiated and will get within 7-14days..it's almost a month now no signs of refund..worst customer care they reply copy paste..
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information