[Resolved]  Oyo Rooms — Refund was not done and no response in Customer care

I booked from in Pondy through OYO. Before booking data I got call from hotel and they told there is no rooms available you have to cancel the room . I made the payment already when I went to call through app it’s showing no amount will be refunded if I cancel . But it’s not my issue I contacted OYO Custumer care also they told me to cancel through app and I will get my refund . From that day I’m calling Custumer care there is no proper response they keeping on hold for. 30-45 mins and disconnecting the call. I tried calling 10-15 times daily . No response from OYO. Worst company and service . Real fraud .

Booking ID : XRT76011