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[Resolved]  Oyo Rooms — refunding amount

Oyo company procedure is very slow because it does not refund amount quickly. I book the room with online payment then in the hotel reception man told me that they did not give the room he asked me that first of all cash on hotel. Then they give room. Then we give him cash then i call the oyo care and asked them for refund the money they did not refund my money. So i say atlast that oyo company is very slow.
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Apr 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
OYO Rooms Customer Care's response Dear Guest, We really apologize for the inconvenience caused to you. Please share your booking ID details so that we can assist you further.

Regards
Team OYO
Complaint comments 
2 Comments

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Comments

I booked hotel through oyo vide booking no gavy8056
on 20 feb 2019 in relax guest house ... I was charged for rs 1045 but invoice of rs 784 was given to me by hotel staff they were also rude in their dealing and did not observed late check out policy .They were forcing me to check out at 11 am. Kindly give me invoice for rs 1045
Reply
OYO Rooms Customer Care's response, Mar 7, 2019
Verified Support
Dear Guest, We really apologize for the same. Our relevant team will get in touch shortly.

Regards
Team OYO
OYO Rooms Customer Care's response, Mar 7, 2019
Verified Support
Our concern team tried calling but couldn't connect with you. Please share an alternate number to get in touch.
I didn't get security amount refund.
Reply
OYO Rooms Customer Care's response, Mar 7, 2019
Verified Support
Dear Guest, We really apologize for this. Please share your contact details/booking ID so that we can get in touch with you.

Regards
Team OYO
OYO Rooms Customer Care's response, Mar 7, 2019
Verified Support
our team is trying to connect with you for the braised concerned, but we are unable to connect. Please share a feasible time or an alternate number for the same.
OYO Rooms Customer Care's response, Mar 8, 2019
Verified Support
As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.

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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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