[Resolved]  Oyo Rooms — refunds and claim for lebz8306

I have visited the hotel and they have provided me with a very bad experience which I never faced in past. I wait for two hours at hotel to get a room and when they provided the room the A/C was not working, there was no water supply no power backup and moreover, they were not ready to provide another room. They simply said that they can't change the room and you have to adjust in this only. When I said that I want my money back then they said that I have to talk to you about this. I tried to call you several times but every time call gets disconnected in case the call gets connected then I can hear only tune and no body answer the phone. I want to claim my whole refund.