[Resolved] Oyo Rooms — refunds of amount

bittu joshi

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110022

I navneet joshi contact number [protected]. Had booked hotel in oyo in galaxy residency with booking id jmwf1743.in chattarpur but your customer care service department are saying we will not refund your amount as i have booked on 6th of may in 8 in the evening and i had cancel in 8.05pm coz of my mistake i want my 856 rooms return within 2 working days otherwise i will mail to head office or consumer court.
Regards
Navneet

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Jun 14, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

OYO Rooms Customer Care's response Dear Bittu,

We apologise for any trouble caused here. We checked and the refund for the booking has been initiated from our end, it will take 7-14 working days for the amount to reflect in the source account. We appreciate your understanding in this regard.

Team OYO