[Resolved]  Oyo Rooms — Regard refund

Dear sir/mam,
My self Arvind Kumar Patel, I booked room by Oyo life on 1st May 2022.
Address:
Property Name : GRG1375
Address : CHR APPARTMENTS
ROOM NO. 003, S37/22, 23, DLF PHASE 3, SECTOR 24, GURGAON -122010

In booking time they asked one month rent and one month rent as a deposit which is total 20998 ( one month rent 10449 and deposit 10499). I paid on 1st May 2022 and shifted on the property.

The main problem comes on 28th May 2022, owner of the building came and inform us that they are going to cancel the there contract by Oyo and we need to pay them rent directly from 1st June.
First till today 7th June i didn't get any mail from Oyo that they are cancelling the contract with owner, even i got a mail on 5th June to pay the rent even they also mentioned that if on 5th June till 11:59 PM, If i didn't pay the rent they will charge 100 rs/ day as a fine ( I attached the screenshot of that also ). And from that day when owner inform us i am mailing them that for refund, they replied me like I have to inform them 30 days before vacating the room and they also mentioned that if you want to move - out now please inform us and we will refund your amount after July 15th.

Now the thing is owner asking for rent, Oyo asking for rent and even charging penalty for that also.

Even there property manager Sujeet and zonal manager Atul not replying in msg, even though they are not attending the call also
Please help me regarding this.
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Aug 31, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Jun 13, 2022
Updated by ak1001995
Good morning, till now I didn't get any call or email from oyo
Verified Support
Jul 17, 2022
OYO Rooms Customer Care's response
Hi, we regret the inconvenience you faced with us. OYO is dedicated to extending the best of stays and services to its dear guest and hence we would serve you the same. We have raised your concern with our team and they will assist you soon.~Team OYO
Verified Support
Jul 30, 2022
OYO Rooms Customer Care's response
Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us.

Team OYO
 
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