OYO Rooms Complaints & Reviews

I tried booking a room through OYO in Bangalore, Karnataka, India.However the amount got deducted from my bank account, when paying through Gpay. But I didn't get a booking ID. I cannot contact the customer care either, as I do not have a booking ID.I would like to get a refund....

Hi I am Roshan P Raj who had recently made a booking via OYO app, as it was my first booking I received a booking offer, And I had booked Dsquare Silverkeys a property near SIPCOT, Chennai Tamilnadu for the Amount 949/- on June 3-4. I also had mentioned in the app that I will be checking in around 3-6 PM on June 3rd. Based on this I planned my travel. On June 3rd when I reached the property somewhere between 5:00-5:30, I was shocked to realise...

Booking ID WSH54652, MANORI RESORT, MALAD.
Yesterday on 3 June 2022 i booked a hotel and payed for it, while heading there we found out we need to take a ferry to reach there and it was 12 am so the ferry business was closed, when we called hotel they said we'll have to change the route and it will take more 2 hours of driving, he got fed up and had to cancel the booking. After cancelling refund was not initiated as they said it's...

BOOKING ID-GG613446
hotel details- SPOT ON 60642 Sri Ratna Lodge
2 SPOT ON NON-AC
Jun 03, 2022 - Jun 04, 2022

above are the details of the booking
The booking was made through oyo contact number ([protected])
we asked to book rooms in rajamandri but somehow they booked rooms at chennai . we cancelled the rooms immediately .
BUT due to signals problem the amount has been in processed...

It's been around two and half years but still my refund was not processed even after multiple follow-ups.

Booking Reference: KCXI7940...

I recently booked a hotel (Hotel Niharika Guest House) on Oyo and cancelled it the same day, well before the 100% refund deadline day. The refund status is showing as “Successful” but it is still not reflecting in my account. I made separate payments of Rs. 200 for breakfast and Rs. 1497 for booking and the 200 has been credited back but the second amount has not.
Please help as I need to make another booking soon.
Booking...

I had booked an oyo through phonepe on 2nd June 2022. I had cancelled the booking due to some unavoidable circumstances. Booking ID- FS0F5901

As per OYO refund policy I am eligible for a 100% refund. OYO team informed me they have initiated the refund, and from their end refund is successful. But it is not reflecting in my account.

Please look into the matter and do the needful at the earliest

Thanking...

Hotel name- Diamond plaza, Kolkata
Booking id- UJSO7451
Check in date- 15th may, 2022
Check out date -16th may, 2022
I, Soumen Datta, booked two rooms for the date 15th may, when I booked this hotel, i paid Rs. 1098 . But in the time of check in there was shown pending amount rs.2585 in the Oyo app.. I have to pay the extra amount rs. 2585 to the hotel via their QR code forcefully otherwise they didn't provide...

Hotel name- Diamond plaza, Kolkata
Booking id- UJSO7451
Check in date- 15th may, 2022
Check out date -16th may, 2022
I, Soumen Datta, booked two rooms for the date 15th may, when I booked this hotel, i paid Rs. 1098 . But in the time of check in there was shown pending amount rs.2585 in the Oyo app.. I have to pay the extra amount rs. 2585 to the hotel via their QR code forcefully otherwise they didn't provide...

I have booked the room in OYO application and I choose the near by hotel - OYO 80158 MTS Guest house. In the application the rate for the room is just 549Rs and I paid the amount too. When I try to checkin the hotel manager asking me to pay 500Rs extra. I asked why and he said that is how they are running the hotel and all the customer has to pay 500 RS extra or ask me to cancel the booking. I immediately try to reach OYO customer care and...

I did a booking (ID: S8CD1546) on the OYO app for June 2nd at Collection O 24815. When I reached the hotel they told me that they were full and OYO had given them extra bookings which they could not meet at the time and asked me to call the service line and ask for a relocation. I called them up and everytime I was told that since I've dailed the Reservation helpdesk, they will transfer me to the Service helpdesk and would promptly cut the...

I booked OYO 29692 hotel kalpataru on 2nd June around 4:20 pm. I was asked to make the payment online via OYO app to confirm the booking and I did so to confirm my booking. But when I reached the hotel, the receptionist told me they're not taking online booking from Oyo due to price issues and when I said that I've already made the payment, he told me to talk with customer care. So I denied check-in and it was a very bad experience. After...

Worst experience ever. Oyo said that payment is complete as my booking was done based on Oyo's on-call payment. But still it shows pending payment to the hotel when I arrive there. The hotel doesn't listen anything nor there is communication between Oyo and the hotel. The customer suffers and has to pay extra. Oyo randomly adds breakfast, lunch, dinner to increase the price. Oyo hotels don't even provide soaps these days. Oyo customer care...

I padi via credit card for Oyo Townhouse 049 HSR layout but the booking is on hold and the money has been debited. What the hell is this? Booking ID: RJH41580...

Hi i am siddharth singh. my oyo registered mobile No is [protected]. i have made a Booking AT oyo hotel Townhouse 713 oasis yellow courtyard hotel bhopal Booking ID -LMT16015 on 18th may 2022. for this booking I made pre payment Of 3335.00 through UPI transaction ID[protected]. which was successful immediately but In oyo App Booking was not confirmed rather showing processing status which eventually got declined from OYO App . Still money...

I have booked a room today through OYO & paid full amount(Rs.611) online. While reached hotel for check in the hotel rejected my booking. They says the booking amount is very less & they ask to cancel the booking & to pay more than double rates.
When I tried to cancel it shows the refundable amount is ZERO.I've called the OYO customer care throgh [protected], but didn't get any support. I booked new room for Rs.1200/- in cash & lost...

I, Prasenjit Dey, Mobile No. [protected], booked a room at "OYO 80299 Fantasy Stay Fusion, Maa Sarada Nursing Home, Kazi Nazrul Islam Avenue, North, Rajarhat, Kolkata, West Bengal 700136" from 2nd January to 3rd January, 2022 with booking ID LBML9414. For the purpose, I have paid the amount Rs. 389 via Paytm app(Document provided). However, when visiting the aforementioned location, two receptionist in there said that they can not allow any...

I tried booking a room for 12th-13th of May and for some reason the transaction failed the amount was deducted and the amount wasn't refunded i tried contacting them but all the support employees just kept me on hold for hours this happened more than 5 times then i tried the help button but no reply for the same. It has been almost a month now and the amount still hasn't been refunded. Booking ID - K4FZ4047....

I had booked two rooms on 28th May for the same day and the booking id is KD3U2180. I'm new to the place and wanted to utilize Oyo help there. Oyo app showed the price around 1650* INR and showed a message like pay now and reduce 300* INR. Then I felt its an offer from Oyo and paid the amount via app.

But when I reached the hotel, receptionist mentioned that they don't accept bookings from Oyo. I said then why you listed in...

I have asked for June 5, 6, 7 accommodation in town house 942 pallegeo in vizag. They only booked for 6, 7. I told that day i need booking for 5, 6 as well. They said they are modifying the booking and it will take 48 hrs to reflect in bookings. They told me I can pay on that day at accomodation for 5, 6. Now I checked my status and it was not done. And when I called them, they booked me another hotel which is not really nice. I need booking...