[Resolved]  Oyo Rooms — regarding booking id nowylz4621

Address:

SAKET VIHAR,MITRA MANDAL, Patna, Bihar, 800002

I booked almost one month prior 3 rooms in crystal residency hotel ranchi for dt 15 june 2019 by paying rs, 5158/- on line. On 15 th june when i went to check in to the crystal residency, they denied for my check in to the hotel and in the meantime a message came from oyo that you are shifted to krish residency. As, i booked the crystal residency for my convenience, iam not able to shift to krish residency, so i got it cancelled. Now question does not arise not to refund my total booking amount, i am not supposed to go and check in to any hotel as per your choice. 15 days have been elapsed being claiming for refundbut i have not received as yet.